 WFCA EMPLOYEE BENEFIT PROGRAM Washington Fire Commissioners Association "Serving Those Who Serve Our Communities" |
WFCA Office:
|
WFCA Medical
TRUSTEED PLANS SERVICE CORPORATION:
The WFCA medical plans are administered by Trusteed Plans Service Corporation (TPSC).
Contact Information:
Customer Service (Claim &
Benefit Inquiries)
Phone (Local):
(253) 564-5611 ext. 210
Phone (Toll-Free):
(800) 426-9786 ext. 210
Fax: (253) 564-5881
You can look up your claims and your benefit coverage information by clicking on the following link: https://benefits.trusteedplans.com. As a new user, you will need to register (click on the Register button). The next page will ask you for USER TYPE (either ‘Employee’ or ‘Dependent’). Then type in your DISTRICT CASE NUMBER (this is available from your District Administrator). By continuing the registration process, employees will create their own password; and dependents will receive their password from TPSC.
FIND A PREFERRED PROVIDER:
Preferred Provider
information (PPO network doctors, hospitals, etc.) can be accessed
at your PPO network’s website shown below; or, you can call the
listed toll-free number.
First Choice (
Phone: (800) 231-6935
Web:
www.fchn.com
Phone: (800) 793-9338
Web:
www.providence.org
MHN (
Phone: (800) 648-6356
Web:
www.mhninc.com
First Health (All other states)
Phone: (800) 226-5116
Web:
www.myfirsthealth.com
PRESCRIPTIONS:
Prescription drug information, participating
pharmacies, and mail order information can be accessed through the
Express Scripts website.
Member-specific information can be accessed by registering online.
Express Scripts
Phone: (800) 206-4005
Web:
www.express-scripts.com
NURSELINE:
The 24-hour nurseline (called Careline) is
provided by American Health Holding (AHH).
You can call CareLine whenever you have a question about
health care. Access to a
telephonic Health Information Library is also available.
Careline Nurseline
Phone: (888) 877-8050
2010 Booklets:
